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Sales & CRM

Qualify, automate and sell to the right people
Sales And CRM

Focus less on documenting sales
and more on making them

Throw out the paperback books, spreadsheets and off the cuff processes and start empowering your sales team with optimised systems to convert more.

What sales and CRM services does Neighbourhood offer?

Because selling to your kinda people shouldn't have to be a mind-numbing process, but a seamless one, and these are some ways we can help:

Sales Automation

Sales Automation

Saving your sales team time and energy while offering the tools to convert more from offering streamlined processes, all within a single platform.

Sales Bootcamp

Sales Bootcamp

Equipping your sales team with the know-how on HubSpot capabilities to streamline sales processes and optimise conversion opportunities.

What other sales enablement services are available?

Sales & Marketing Alignment

Synergising departments to garner more qualified leads so you can start seeing a greater ROI.

Sales Enablement Tool Development

Creating and strategising tools to help convert and encourage upsell opportunities at every stage of the customer journey.

We're not big on problems, just solutions

Here are some of the problems that have been thrown at us in the past that we've managed to solve. Any of them sound familiar?

Chat to us

"We aren't seeing a positive ROI with the amount of leads we're getting."

"I spend majority of the sales process on manual tasks rather than engaging with the client."

"Our team don't have a streamlined, detailed sales process that we can track and optimise."

"We know we could be doing more for conversion opportunities but we don't know how."

What else is part of our sales and CRM package?

  • Quoting Tool Development
  • Sales Contract Design & Development
  • Meeting & Scheduling Tools
  • Sales Call Tracking

Which businesses have we helped with sales and CRM?

View all work
All Work ★ Award Winners AI & Automation CRM
Website Development & SEO

AUSMAR

23.36%

Increase in new deals

7.77%

Increase in website conversion rates

12.37%

Increase in direct traffic

HubSpot Support

Flint Group

$2B 

in loans closed since we began working together

$40M

avg monthly loan volume in 2025 up from $6M avg in 2023

10x

amount of loans closed since HubSpot was implemented

Sales & CRM

3D Safety

30%

Reduction in time spent on repetitive tasks

6.4hrs

response time reduced from 3 days

8.5hrs

ticket resolution time reduced from 6 days

HubSpot Onboarding & Support

C.E.W

$75k

Annual cost savings

$137K

in automated renewals

29hrs

Of weekly time savings

Neighbourhood's Sales & CRM services are built for revenue teams who need their HubSpot CRM to actually work — not just store contacts. We configure Sales Hub, design deal pipelines, build custom sales automation, and integrate your tech stack so your reps spend less time on admin and more time closing. From CRM migration and data cleanup to CPQ setup and forecasting, we turn HubSpot into your single source of truth for revenue.

Frequently asked questions

What is HubSpot Sales Hub and how does it help sales teams?

HubSpot Sales Hub is a CRM and sales acceleration platform that helps teams manage contacts, track deals, automate follow-ups, and forecast revenue — all in one place. It includes tools like email sequences, meeting scheduling, deal pipelines, quotes, playbooks, and conversation intelligence. We configure it to match your actual sales process, not the other way around.

Can you migrate our CRM data from Salesforce to HubSpot?

Yes — CRM migration is one of our most requested services. We handle full data migrations from Salesforce, Dynamics, Pipedrive, Zoho, and other CRMs. That includes contact and company records, deal history, notes, activities, and custom properties. We map fields, clean data, and validate everything before go-live so nothing gets lost in translation.

How do you customise HubSpot CRM for our sales process?

We start by mapping your real-world sales process — stages, handoffs, required fields, and automation triggers. Then we configure custom deal pipelines, properties, views, and automation rules inside HubSpot. We also build calculated properties, lead rotation rules, and custom reporting dashboards so your team has exactly what they need, nothing they don't.

What's included in sales enablement services?

Our sales enablement work includes playbook creation, email sequence design, meeting link configuration, document tracking setup, and sales content organisation. We also train reps on using HubSpot effectively — because the best CRM in the world doesn't help if your team isn't using it. Everything ties back to pipeline velocity and win rates.

How does pipeline automation work in HubSpot?

Pipeline automation uses HubSpot workflows to move deals through stages, trigger tasks, send notifications, update properties, and escalate stalled opportunities — all based on rules you define. For example, when a deal moves to 'Proposal Sent', HubSpot can auto-create a follow-up task, notify the sales manager, and start a nurture sequence for the contact. We design these to match your exact process.

Can HubSpot handle complex B2B sales cycles?

Absolutely. HubSpot Sales Hub Enterprise supports multi-touch attribution, custom objects, calculated properties, recurring revenue tracking, and hierarchical teams. We've configured HubSpot for sales cycles ranging from 2 weeks to 18 months across industries like SaaS, professional services, manufacturing, and financial services. The key is thoughtful configuration, not just switching it on.

Who is this for?

  • Sales teams still managing deals in spreadsheets or email
  • Businesses migrating from Salesforce, Pipedrive, or legacy CRMs
  • Revenue leaders who can't trust their pipeline data or forecasts
  • Companies with HubSpot CRM but low adoption among sales reps
  • Teams needing to connect sales tools like Gong, Slack, or LinkedIn Sales Nav

CRM comparison: HubSpot vs Salesforce

Capability HubSpot Sales Hub Salesforce Sales Cloud
Ease of use Intuitive UI, fast adoption Steeper learning curve
Total cost of ownership Lower — includes built-in tools Higher — add-ons required
Email integration Native Gmail/Outlook sync Requires plugins or add-ons
Reporting Built-in custom reports Powerful but complex
Automation Visual workflow builder Flow Builder (requires admin)
Scalability Startup to enterprise Mid-market to enterprise

Related services from Neighbourhood

Related services from Neighbourhood

150+CRM implementations delivered

Related services from Neighbourhood

40%Avg improvement in pipeline velocity

Related services from Neighbourhood

98%Data accuracy post-migration

Related services from Neighbourhood

3xAvg increase in CRM adoption

Don't just take it from us

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SwitchDin
TRIBECA-LOGO

“Working with Neighbourhood for Flight Centre Travel Academy has been an amazing partnership experience from start to finish. Highlights included sticking to all timeframes, flexibility in approach, SEO and SEM advice and a fun team to work with. Enquiry results from the new website have also seen an immediate spike."

Cameron Boyd
General Manager, Flight Centre Travel Group

"If you are looking for an agency that will feel like an extension of your own team, look no further than Neighbourhood! We engaged Neighbourhood to help us with a significant renovation and continued custom build-out of our HubSpot Professional Growth suite, including solutions across CRM, Sales, Marketing, Service and CMS Hubs and the thousands of features these enable! As a rapidly growing start-up -to scale-up evolving business, with teams and operations in Australia and USA, having effective and scalable systems that enable the business and its people to thrive in these conditions has been integral to our success here at Plungie"

James Murphy
Plungie

“The NBH team have been a massive help throughout multiple projects and support requests. They not only helped solve our challenges but also educated us on HubSpot which has allowed us to gain more value from the platform. Thanks, guys!”

Kim Horner
Australian Institute of Fitness
"We found working with Neighbourhood was an amazing experience. You made the process really easy to understand and were very thorough and made sure we covered all bases with our HubSpot account. You guys were really helpful and you made it really EASY!"
Nicole Eaton
Nutra Organics

“Passionate, creative and innovative agency. Very trusting and easy to collaborate with.”

Rebecca Mancini
Mini Australia

“As the CEO of ATDW, I can unreservedly say that working with NBH has been a game changer for our business. They’re uber smart, refreshingly honest, sincerely committed, highly skilled - and most of all they’re a delight to work with.”

Jan Hutton
ATDW
"I've had engagement with other agencies in the past and I would rate Neighbourhood as one of the best experiences I've had with a marketing agency. The quality of the support, the advice that was given, the professionalism as well but also the communication ... we tackled some pretty heavy problems but we managed to overcome them. It also exposed us to some tools we weren't familiar with."
Marcelo Carvalho
SwitchDin

"We've worked with Neighbourhood for 12 months on different projects, the most recent being implementation of HubSpot as our business sales & marketing CRM. There's some complexity in financial services (the sales process doesn't run in a straight line, it's more like a zig zag). The team helped bring the features and benefits come to life, then learnt a great deal about our industry, our business, our team and sales and marketing processes. Big shout out to Geordie for leading the implementation across 4 months. We consider him part of our team. If you're considering Neighbourhood and HubSpot for your business, DO IT."

Lisa Bond
Tribeca Financial
Neighbourhood Digital Agency Contact1300 71 61 41
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