Customer Service & Ticketing

Support, retain, and grow your customer base
Customer Service & CX

Because your customers expect quality and so should you

Streamline processes and empower your customers through better customer service management so you can satisfy your customers every step of the way.

Scale whilst offering impeccable service

With customers wanting efficient resolutions faster, ensuring you can deliver while scaling is our speciality; some services we'll love doing for you are...


Offer seamless conversation opportunities to have a 24/7 support 'person' on standby to offer guidance on common FAQs, book meetings and even qualify leads.


Organise and automate processes while having the flexibility to involve several support reps to best solve customer queries, all while completely avoiding human error.

How we help you better service your people...

Live Chat Setup

Connecting you live with your website visitors to engage and convert.

Knowledge Base Setup

Curating an on-brand self-serve customer service library, empowering your customers to solve their queries effortlessly. 

Facebook Messenger Integration

Easy automation to have all of your cross-platform customer engagement homed in a single CRM.

NPS Surveying

Follow how likely your customers are to give positive word-of-mouth about your company.

Customer Feedback Surveying

Discover how satisfied your customers are to discover opportunities to optimise your product, service and overall brand experience.

We're not big on problems, just solutions

Here are some of the problems that have been thrown at us in the past that we've managed to solve. Any of them sound familiar?

Where else we can extend a helping hand

  • Centralised Inbox Setup & Management
  • Chatbot set up
  • Chatbot Automation
  • Social platform inbox automation
  • Ticketing Segmentation
  • Team notification set up (Slack/Email) 
  • Ticketing SLA Set up

Neighbourhoods we’ve grown with Customer Service & Ticketing



Revenue Generated in First Four Months


Increase in Monthly Deals Created


Form Submissions in First Four Months

lil' off the top


Growth in YouTube Subscribers


New Students within 6 months


Video Views on YouTube