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Inside the ‘Hood

We’re not just an agency; we’re your neighbours.

We build world-class AI, play serious Mario Kart, and believe that mental health is the ultimate KPI. Welcome to the Neighbourhood. Mates first, colleagues second.

Chapter 1: The Soul

Neighbourhood started with a simple idea: marketing should be about building genuine connections, not just hitting targets. Over 10+ years, we’ve grown from a scrappy Brisbane startup into Australia’s #1 HubSpot Diamond Partner Agency — but the mission hasn’t changed.

We exist to inspire deeper, more meaningful communication between brands and their people. From “Mates First” to “Diamond Partners,” every step of our evolution has been guided by the belief that great technology should amplify human connection, not replace it.

10+
Years as HubSpot Partners
14
HubSpot Impact Awards
90+
5-Star Reviews
#3
Globally for Impact Award Wins

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Welcome to the ‘hood.

Our vision is to inspire brands to communicate with their audience as people, helping them to solve problems and find solutions.

Chapter 2: The Heart — Profit with Purpose

We’re proud partners of LIVIN because we know that a high-performance team starts with a healthy mind. It’s why we sport the gear, donate 1% of every project, and make mental health a genuine priority — not a poster on the wall.

LIVIN’s mission is to break down the stigma around mental health through education and community. We believe this is the ultimate KPI — because you can’t build great things with broken people.

Learn about LIVIN →1% of every project goes to LIVIN
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Chapter 3: The Neighborhood

We don’t do cubicles. Our Teneriffe office is part creative studio, part gaming lounge, part dog park. Heated FIFA tournaments are a legitimate team-building exercise.
We punch above our weight. A team this size shouldn’t be winning 14 Impact Awards, but here we are. We move fast, we’re obsessive about quality, and we genuinely care about results.
Friday arvo sessions, team surf trips, Mario Kart leagues with actual bragging rights, and a Spotify playlist that’s been running since 2016. We work hard and have a properly good time doing it.
Be genuine. Be curious. Have each other’s backs. Do work you’re proud of. And never, ever send a boring email. These aren’t printed on a wall — they’re how we actually operate.
Chapter 4: The Residents

The actual humans behind the Neighbourhood. We’re a small, intimate team, where we’re mates first, colleagues second, and serious Mario Kart competitors third. Don’t worry, we’re all house-trained. (Mostly.)

Meet the full team →

Meet your Neighbours

Don't just take it from us

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“Working with Neighbourhood for Flight Centre Travel Academy has been an amazing partnership experience from start to finish. Highlights included sticking to all timeframes, flexibility in approach, SEO and SEM advice and a fun team to work with. Enquiry results from the new website have also seen an immediate spike."

Cameron Boyd
General Manager, Flight Centre Travel Group

"If you are looking for an agency that will feel like an extension of your own team, look no further than Neighbourhood! We engaged Neighbourhood to help us with a significant renovation and continued custom build-out of our HubSpot Professional Growth suite, including solutions across CRM, Sales, Marketing, Service and CMS Hubs and the thousands of features these enable! As a rapidly growing start-up -to scale-up evolving business, with teams and operations in Australia and USA, having effective and scalable systems that enable the business and its people to thrive in these conditions has been integral to our success here at Plungie"

James Murphy
Plungie

“The NBH team have been a massive help throughout multiple projects and support requests. They not only helped solve our challenges but also educated us on HubSpot which has allowed us to gain more value from the platform. Thanks, guys!”

Kim Horner
Australian Institute of Fitness
"We found working with Neighbourhood was an amazing experience. You made the process really easy to understand and were very thorough and made sure we covered all bases with our HubSpot account. You guys were really helpful and you made it really EASY!"
Nicole Eaton
Nutra Organics

“Passionate, creative and innovative agency. Very trusting and easy to collaborate with.”

Rebecca Mancini
Mini Australia

“As the CEO of ATDW, I can unreservedly say that working with NBH has been a game changer for our business. They’re uber smart, refreshingly honest, sincerely committed, highly skilled - and most of all they’re a delight to work with.”

Jan Hutton
ATDW
"I've had engagement with other agencies in the past and I would rate Neighbourhood as one of the best experiences I've had with a marketing agency. The quality of the support, the advice that was given, the professionalism as well but also the communication ... we tackled some pretty heavy problems but we managed to overcome them. It also exposed us to some tools we weren't familiar with."
Marcelo Carvalho
SwitchDin

"We've worked with Neighbourhood for 12 months on different projects, the most recent being implementation of HubSpot as our business sales & marketing CRM. There's some complexity in financial services (the sales process doesn't run in a straight line, it's more like a zig zag). The team helped bring the features and benefits come to life, then learnt a great deal about our industry, our business, our team and sales and marketing processes. Big shout out to Geordie for leading the implementation across 4 months. We consider him part of our team. If you're considering Neighbourhood and HubSpot for your business, DO IT."

Lisa Bond
Tribeca Financial
Neighbourhood Digital Agency Contact1300 71 61 41
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