We're looking for a talented Digital Account Manager to join the crew at Neighbourhood!
Love to solve complex digital problems? Then we want to hear from you!
We are looking for an experienced and self-driven Digital Account Manager to join our team. At Neighbourhood, your main duty will be to develop, implement and manage digital marketing strategies with our clients to help them smash their marketing goals and perform above and beyond their expectations. It’s our Digital Account Management team that is responsible for customer success, satisfaction, and ultimately, loyalty, so we’re looking for a legend who can help us show our clients why Neighbourhood is something special.
While the skills and requirements listed below are super important, a very big focus for our company is culture, so hiring the right people is just as (if not more) important to us. We get the work done and have a great time doing it - we want someone who can join the fun while producing amazing work!
A little about us first though...
Neighbourhood is a full service digital agency that helps our clients to work smarter, automate their processes and grow their businesses. This can run the gamut from migrating them to better software, to running their PPC advertising, to fleshing out their business support channels. We help however we can, and are constantly on the lookout for new value to bring.
Here’s a short list of some of the specific services we offer to our clients… - CRM and Marketing Software Implementation - Growth Strategy and Planning - SEO and Organic Growth Strategies - PPC & Social Media Management - HubSpot Onboarding, Setup and Management - Website Design & Development - Complex Reporting of Marketing & Sales Metrics
So what is it we need you to do?
At Neighbourhood, a client’s account manager is also the one doing the work, so everyday can bring something new. Here are some of the day-to-day tasks our Digital Account Managers do for our clients…
See something below you’re not sure about? Don’t be too concerned - new hires at Neighbourhood are trained up before being assigned clients, though we expect you’ll bring some experience and know-how with you through the door.
Essential Attributes:
You’re a critical thinker that gets a kick out of solving problems
You have excellent time management & organisational skills
You have exceptional interpersonal communication skills
Minimum 2+ years of experience with any CRM - HubSpot preferred
In-depth knowledge of online marketing tools and technology
Ability to multitask and manage conflicting priorities and strict project timelines
You’re a team player
Think you might be the kind of person we're looking for? We'd love to hear from you!
