1300 71 61 41Health Care
HubSpot for clinics, health tech & wellness providers
Better patient journeys.
Smarter clinic ops. Real growth.
Health care is one of the harder industries to get right in HubSpot and most agencies won’t tell you that upfront.
You’ve got practice management software that won’t talk to your CRM. Patient journeys that need to be sensitive, not just automated. Multi-location complexity where each clinic feels like its own world. We’ve worked with enough health care companies across Australia to know exactly where it breaks and exactly how to fix it.
We turn HubSpot into the system that actually drives patient acquisition, cleans up your ops, and gives your team back time they didn’t know they were losing.
Sound familiar?
These are the problems health care companies bring us every week.
"Our practice management system and CRM don’t talk to each other — we’re drowning in duplicate records and manual data entry."
"It takes 138 days to close a patient from first enquiry to treatment. We know that’s too long but we don’t know where the bottleneck is."
"We’re getting 28 website visits a month. Our competitors are getting thousands."
"We’ve got clinics in 5 cities but no unified view of patient acquisition or marketing performance."
Built for how health care companies actually work
We understand appointment-based revenue models, practice management integration headaches, and the sensitivity required when communicating with patients. Here’s how we help.
Your clinic runs on Cliniko, Zenoti, or something else entirely. We build custom integrations with HubSpot using webhooks, custom objects, and API connections — so appointments, patient records, and treatment data sync automatically. No more manual entry. No more duplicate records piling up because someone clicked the wrong thing.
From first enquiry through to consultation, treatment, and follow-up — we build automated patient journeys that nurture without feeling clinical, reduce no-shows, and move more people from interested to in the chair at every stage.
2 clinics or 20 — we build dashboards that track patient acquisition, conversion, and lifetime value by location, so leadership actually knows what’s working and where. No more spreadsheet exports. No more “I’ll check with the clinic manager.”
We build high-performing websites on HubSpot CMS — conversion-optimised service pages, smart forms, progressive profiling, and content strategies that drive organic traffic and turn browsers into booked patients.
There's a smarter way to run the admin.
Most health care operators we talk to have already tried an AI tool. It does something useful in one corner of the business and nothing else, because it was never built to connect to the rest of your stack.
We take a different approach. We look at where your team is spending time on work that follows a pattern, connect the systems that hold the relevant data, and build AI that actually does something about it.
The specifics depend on how your business runs. But the result is always the same: less time on admin, more accurate data, and a team that’s doing the work that actually needs a human.
Every AI output has a human approval step. Nothing moves downstream until your team says so.
Results from health care companies we’ve worked with
97.8%
Reduction in days to close
(Gro Clinics)
+44%
Conversion rate improvement
(Gro Clinics)
12,768%
Traffic growth
(GYST)
From specialist clinics to health tech platforms, we’ve helped health care companies across Australia turn HubSpot into a genuine patient acquisition and ops engine.
Our health care clients consistently see faster patient conversion, cleaner data, and organic traffic growth that compounds over time — without adding more admin overhead to their teams.
How we work with health care companies
Patient Pipeline
Design
Most pipelines are built for a generic B2B sales process. A patient journey looks nothing like that. We redesign your pipeline to match reality — enquiry, consultation, treatment, follow-up — with automation at every stage so nothing falls through the cracks.
Data Cleanup &
Deduplication
Broken integrations create thousands of duplicate records. It’s not your fault, but it is your problem. We clean your data, fix the root cause, and put ongoing hygiene workflows in place so your CRM stays accurate without anyone babysitting it.
Content Strategy
& SEO
Health care companies need content that builds trust before someone ever picks up the phone. We build content strategies, blog programs, and conversion pathways that bring the right people to your website and give them a reason to reach out.
Multi-Location
Reporting
Custom dashboards that track patient acquisition, conversion rates, and revenue attribution by clinic location so leadership has real-time visibility across the whole network, not just a gut feel.
Retainer &
Ongoing Support
Our health care clients stick around. Monthly retainers include ongoing CRM optimisation, new workflow builds, integration maintenance, and strategic input as your practice grows. We treat your HubSpot like it’s ours.
AI for Health
Care Ops
Most AI tools in health care read one system. We connect your whole stack — practice management, CRM, and ops data and put AI to work on the admin that’s eating your team’s time. Every output goes through a human approval step before it touches anything downstream. Your team stays in control. The repetitive work doesn’t.
What our health care clients say
"They’ve been amazing, really good with communication... incredibly accommodating of changes and explaining how things work."
— Kate Radley, Head of Marketing, Gro Clinics
"Natalia was an absolute dream to work with — responsive, transparent, adaptable and went above and beyond to find solutions."
— Jean Posthoorn, Marketing & Communications, GYST
Health care companies we work with
We work with health care companies across Australia — from specialist clinics to health tech platforms to wellness providers.
- Specialist Clinics — Hair restoration, dermatology, dental, allied health, and specialist medical practices
- Health Tech — Body scanning technology, digital health platforms, and medical device companies
- Mental Health — Psychology practices, counselling services, and EAP providers
- Wellness & Fitness — Wellness centres, fitness technology, and preventative health providers
- Retirement & Aged Care — Retirement living operators and aged care service providers
Featured clients: Gro Clinics (15,000+ patients, $450K+ HubSpot investment), EVOLT 360 (3D body scanning technology), DappleOS (digital health clinic), GYST (psychology services, 12,768% traffic growth), Foremind (mental health & EAP).
Neighbourhoods we’ve grown with Marketing
GYST
3.6K
Monthly website visits up from 28 monthly avg prior to working with us
8 Leads
Enquiries in September surged from 1 per week pre‑launch.
100%
Increase in deals month over month
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