Terrascope Pte. Ltd., a high-performance carbon measurement SaaS company, collaborated with us to improve their efficiency on HubSpot. However, a challenge emerged after completing a thorough and deep onboarding process.
It was recognised that HubSpot's default features fell short of providing the advanced Survey reporting capabilities Terrascope needed. This limitation hindered their access to vital Survey insights, impacting operational optimisation and customer support strategy automation.