At Neighbourhood, we are solution orientated. We love getting to know your organisation, understanding your problems, your obstacles for growth and then delivering comprehensive solutions proven to increase your enrolments and ROI.

Do any of problems these sound familiar? We can help!

We love our website but students aren’t visiting it.

We spend a lot on advertising but our return on investment is terrible.

Our Sales team needs more leads. They’re sitting there twiddling their thumbs!

Students are coming to my website but they never get in touch. They’re just in and out.

I wish I could see how effective the money we spend on advertising is - I have no idea if it’s actually having an impact.

We currently using a bad CRM... is there a better option?

Need a hand with attracting & converting new students?

Neighbourhood is trusted by Australia’s top RTOs

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How can Neighbourhood help your RTO?

 
 
 

Marketing

Attract your students

  • Landing Page Development
  • Website Development & Updating
  • Chatbot Automation Development
  • Blog Development
  • Marketing Automation setup
  • Ad Management and Reporting
  • SEO and Content Strategy
  • Smart Content / Personalisation
  • Email Marketing & Automation
  • Audience Segmentation and Targeting

Sales

Enrol your students

  • Set up student lead nurturing Workflows
  • Student Deal Pipeline Development
  • Deal / Sales Automation
  • VOIP call tracking
  • Implement Email Tracking
  • Custom Fields for deals
  • Student Sales Sequence setup
  • Development of automatic quotes generation

Customer Service

Retain your students

  • Ticketing Set up
  • Ticketing Automation
  • Set up of a communal inbox
  • Conversational chatbots
  • Set up of live chat and integration
  • Knowledge Base Development (FAQ's)
  • NPS Surveys
  • Student Experience Surveys
  • Internal-Support process management
  • Reporting on Customer Support
 
 
 
 
 
 

How we have helped other RTOs.

Australian
Institute of Fitness

The Australian Institute of Fitness approached Neighbourhood in late 2018, looking for assistance with the improvement of their Hubspot portal. At the time, they had 28 sales team members in over 6 states across Australia and were struggling to implement the structure that could help them scale and grow effectively.

What we delivered

We were able to build robust, effective and helpful processes for their sales team that are still in use today. The learnings we made with regards to paid advertising strategy still play a role in Enables advertising, resulting in consistently strong, quality returns. Our original goal was to help Enable build a version of themselves that was able to scale, and that’s exactly what they’ve been doing for the last few years.

Results
3%
Conversion Rate Increase
15%
Time to close increase
9%
Revenue Growth

Enable College

Enable College is a Registered Training Organisation located in South Australia that provides Aged Care, Childcare and Business courses. They originally approached Neighbourhood to assist them with lead generation and for assistance with building their funnel for new student sign-ups.

What we delivered

We were able to build robust, effective and helpful processes for their sales team that are still in use today. The learnings we made with regards to paid advertising strategy still play a role in Enables advertising, resulting in consistently strong, quality returns. Our original goal was to help Enable build a version of themselves that was able to scale, and that’s exactly what they’ve been doing for the last few years.

Results
35%
TRAFFIC GROWTH
45%
Increase in leads
18%
Customer Growth

“We engaged Neighbourhood towards the end of 2018 for their expertise concerning Hubspot Sales & Marketing Optimisation. The team are a wealth of knowledge, energy and pure optimiser. If there is a quicker, better way to do something in Hubspot. I am confident they know how. They are providing our Sales and Marketing teams with more intelligence and we are looking forward to rolling out more projects with them and seeing the results.”

JESSICA BRYANT
AUSTRALIAN INSTITUTE OF FITNESS

"The team at Neighbourhood turned our marketing around from the point where we were sitting around waiting for the phone to ring to getting on the front foot, targeting our audience and message and using Hubspot to automate so much of the funnel process. Now we are able to turn the lead tap on and off depending on our capacity to cope with the increased inquiries. Neighbourhood know Hubspot and was able to get it all rolling for us with little to no technical input from our end. I would recommend the whole package to anyone - get Neighbourhood to manage your digital marketing and get him to set up Hubspot for you."

PAUL DENVER
ENABLE COLLEGE

Who is
Neighbourhood?

Neighbourhood is Australia’s number 1 platinum certified Hubspot agency and a digital marketing agency that works to do three simple things for brands and organisations... Find their people, Sell to their people, and Keep their people. We build brands, grow sales and shine a light on how businesses can better serve the world.

We partner with the worlds best technology partners to empower your team with more insight, to streamline your business with automations and tools that help grow your business and increase revenue. With over 700+ hours invested into training, professional development and ongoing continuous improvement programs, we ensure we are always using best practices to help you grow your neighbourhood for long term sustainability.

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Live chat with us now and find out how we can help you attract & convert more students.

 
 
 

Get your FREE RTO digital consult now!

Our RTO experts are ready to help!