Do any of problems these sound familiar?

We love our website but people aren’t visiting it.

We spend a lot on advertising but our return on investment is terrible.

Our Sales team needs more leads. They’re sitting there twiddling their thumbs!

Students are coming to my website but they never get in touch. They’re just in and out.

I wish I could see how effective the money we spend on advertising is - I have no idea if it’s actually having an impact.

We currently using a bad CRM... is there a better option?

Need a hand with attracting & converting new customers?

Here are a few of the financial institutions we've helped in the past...

Hall Chadwick
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PKF Australia
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How can Neighbourhood help your Financial Services Company?

Marketing

Attract new leads

  • Landing Page Development
  • Website Development & Updating
  • Chatbot Automation Development
  • Blog Development
  • Marketing Automation setup
  • Ad Management and Reporting
  • SEO and Content Strategy
  • Smart Content / Personalisation
  • Email Marketing & Automation
  • Audience Segmentation and Targeting
I WANT MORE LEADS

Sales

Close new prospects

  • Set up student lead nurturing Workflows
  • Student Deal Pipeline Development
  • Deal / Sales Automation
  • VOIP call tracking
  • Implement Email Tracking
  • Custom Fields for deals
  • Student Sales Sequence setup
  • Development of automatic quotes generation
I WANT MORE OF MY LEADS TO BUY

Customer Service

Keep your customers coming back

  • Ticketing Set up
  • Ticketing Automation
  • Set up of a communal inbox
  • Conversational bots
  • Set up of live chat and integration with other messaging
  • Knowledge Base Development
  • NPS Surveys
  • User Experience Surveys
  • Internal Support process management
  • Reporting on Customer Support
I WANT TO KEEP MY CUSTOMERS HAPPY
 
 
 
 
 
 

How we have helped our clients.

Australian
Institute of Fitness

The Australian Institute of Fitness approached Neighbourhood in late 2018, looking for assistance with the improvement of their Hubspot portal. At the time, they had 28 sales team members in over 6 states across Australia and were struggling to implement the structure that could help them scale and grow effectively.

What we delivered

We were able to build robust, effective and helpful processes for their sales team that are still in use today. The learnings we made with regards to paid advertising strategy still play a role in Enables advertising, resulting in consistently strong, quality returns. Our original goal was to help Enable build a version of themselves that was able to scale, and that’s exactly what they’ve been doing for the last few years.

Results
3%
Conversion Rate Increase
15%
TIME TO CLOSE INCREASE
9%
REVENUE GROWTH

“We engaged Neighbourhood towards the end of 2018 for their expertise concerning Hubspot Sales & Marketing Optimisation. The team are a wealth of knowledge, energy and pure optimiser. If there is a quicker, better way to do something in Hubspot. I am confident they know how. They are providing our Sales and Marketing teams with more intelligence and we are looking forward to rolling out more projects with them and seeing the results.”

JESSICA BRYANT
AUSTRALIAN INSTITUTE OF FITNESS

Enable College

Enable College is a Registered Training Organisation located in South Australia that provides Aged Care, Childcare and Business courses. They originally approached Neighbourhood to assist them with lead generation and for assistance with building their funnel for new student sign-ups.

What we delivered

We were able to build robust, effective and helpful processes for their sales team that are still in use today. The learnings we made with regards to paid advertising strategy still play a role in Enables advertising, resulting in consistently strong, quality returns. Our original goal was to help Enable build a version of themselves that was able to scale, and that’s exactly what they’ve been doing for the last few years.

Results
35%
TRAFFIC GROWTH
45%
INCREASE IN LEADS
18%
CUSTOMER GROWTH

"The team at Neighbourhood turned our marketing around from the point where we were sitting around waiting for the phone to ring to getting on the front foot, targeting our audience and message and using Hubspot to automate so much of the funnel process. Now we are able to turn the lead tap on and off depending on our capacity to cope with the increased inquiries. Neighbourhood know Hubspot and was able to get it all rolling for us with little to no technical input from our end. I would recommend the whole package to anyone - get Neighbourhood to manage your digital marketing and get him to set up Hubspot for you."

PAUL DENVER
ENABLE COLLEGE
 
 
 

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