Got Questions Got Questions

HubSpot Implementation and Onboarding, Done Right

90+ 5-star reviews

90+ 5-Star Reviews on

HubSpot Logo
Ranked

Ranked #2 Globally for Most HubSpot Impact Award Wins

Awards and Achievements

16-Time HubSpot Impact Award Winners

Neighbourhood team member providing HubSpot solutions

Innovative Agency

"Passionate, creative and innovative agency. Very trusting and easy to collaborate with."
Rebecca M

Rebecca M

Marketing Manager Mini Australia

You NEED Neighbourhood

"The team at Neighbourhood have absolutely nailed it. If you're looking for a CRM you need HubSpot. If you need HubSpot then you NEED Neighbourhood. Professional, Patient, Experienced. These guys know their stuff! My only complaint is that i didn't find them and HubSpot years ago. Thank you Neighbourhood!"
Dan-Headshot

Dan T

Managing Director Outback Insurance Brokers

They know how

"We engaged Neighbourhood for their expertise concerning HubSpot Sales & Marketing optimisation. The team are a wealth of knowledge, energy and pure optimisers. If there is a quicker, better way to do something in HubSpot, I am confident they know-how. They are providing our Sales and Marketing teams with more intelligence and we are looking forward to rolling out more projects with them and seeing the results."
Jessica B

Jessica B

General Marketing Manager Australian Institute of Fitness

Look no further than Neighbourhood!

"If you are looking for an agency that will feel like an extension of your own team, look no further than Neighbourhood! We engaged Neighbourhood to help us with a significant renovation and continued custom buildout of our HubSpot Professional Growth suite. Having effective and scaleable systems that enable the business and its people to thrive has been integral to our success here at Plungie"
James M

James M

Head of Sales Plungie

Amazing Partnership Experience

"Working with Neighbourhood for Flight Centre Travel Academy has been an amazing partnership experience from start to finish. Highlights included sticking to all timeframes, flexibility in approach, SEO and SEM advice and a fun team to work with. Enquiry results from the new website have also seen an immediate spike."
Cameron B

Cameron B

General Manager Flight Centre Travel Group

They've been amazing

"I had so much fun working on this project with all of the Neighbourhood team. They've been amazing, really good with the communication, making sure things are done on time, being able to pivot last minute. There was a fair few points where we needed to just quickly change things up and Neighbourhood was so incredible at accommodating for that, and were really clear in explaining how things work to us so that we had a better understanding of our HubSpot system."
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Kate R

Head of Marketing Gro Clinics

Sound familiar?

We bought HubSpot but it was never set up right

Buying the licence is the easy part. We come in and configure HubSpot properly around your pipelines, properties, and processes, so the platform finally does what you paid for.

Our data is messy and we don’t trust the numbers

We migrate, clean, and de-duplicate your contacts, companies, and deals so you start on a tidy foundation and can actually rely on your reporting.

Nobody on the team uses HubSpot

Low adoption usually means the setup does not match how people work. We configure HubSpot around real workflows and deliver role-based training so your team uses it every day.

Our onboarding stalled and never finished

Stalled rollouts are common when there is no clear plan. We pick up where things stopped, set milestones, and drive a structured go-live so the project actually lands.

Our tools are disconnected from HubSpot

When your other systems do not talk to HubSpot, data falls through the cracks. We connect your tools and integrations so everything flows into one source of truth.

We have no clear plan to go live

Without a roadmap, go-live keeps slipping. We give you a milestone-based plan, often live inside 90 days, so you know exactly what happens and when.
national storage

500+

Records updated automatically

42.52%

Rise in email click-through rate
BMW

10x

Increase in leads

7.14%

Increase in monthly website visits
Flint

$180M

In loans closed up from $3M

639%

Rise in website visitor sessions
Flight Centre

102%

Increase in enquiries

22%

Increase in website sessions
Plungie

49%

Increase in opportunity conversion rates

400%

Increase in lead to customer rate
AIF

0Hrs

Required to manage subscriptions & logic

70%

Admin time reduced cross-departmentally
ATDW-Logo

246+

Customised data reports for STOs

10%

Estimated time saved in daily processes
HubSpot Diamond Partner Award won by Neighbourhood HubSpot Marketing Agency Neighbourhood Diamond Solutions Partner

We’ve been HubSpot Certified Partners for over 10+ Years!

As a HubSpot Diamond Partner with around 10 years of experience and 16 HubSpot Impact Awards, we implement and onboard businesses onto HubSpot the right way. From data migration and integrations to team training and a managed go-live, we set your portal up around how your team actually works. Based in Brisbane and serving clients across Australia and New Zealand, we get you live, adopted, and seeing ROI, often inside 90 days.

Supporting you with:

Sales Hub
Sales Hub®

We streamline your sales process with tools and strategies that close deals faster and improve efficiency.

marketing-hub
Marketing Hub®

We help you create adaptive marketing strategies that drive growth, leveraging AI and data to stay ahead of the curve.

service-hub
Service Hub®

We enhance your customer service with scalable solutions that build trust and long term loyalty.

content-hub
Content Hub

We craft and optimise content strategies that engage your audience and amplify your brand’s reach.

commerce-hub
Commerce Hub

We optimise your e-commerce experience to drive revenue and meet evolving customer expectations.

data-hub
Data Hub

We help you organise and analyse your data to make smarter, faster decisions that drive success.

smart-crm
Smart CRM

We unify your customer data to deliver personalised experiences and improve team collaboration.

breeze
Breeze

We empower your team with AI tools to automate tasks, personalise interactions, and scale growth.

Not sure where to start?
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Got Questions Background

Got questions?

Got Questions
How long does a HubSpot implementation take?
Most implementations run between four and twelve weeks, depending on how many Hubs you are setting up and how complex your data and processes are. A focused single-Hub onboarding can go live in a few weeks, while a full multi-Hub rollout with migrations and integrations takes longer. As a HubSpot Diamond Partner, we scope the timeline with you up front so there are no surprises.
What does the onboarding process actually look like?
We start with a discovery and planning phase to map your processes, then configure HubSpot to match how your team really works: pipelines, properties, automation, reporting, and permissions. From there we migrate your data, connect your tools, train your people, and run a structured go-live. You get a clear plan with milestones from day one, not a generic checklist.
Can you migrate our existing data into HubSpot?
Yes. We handle data migration from spreadsheets, legacy CRMs, and other platforms, including contacts, companies, deals, tickets, and historical activity. We clean and de-duplicate along the way so you start on HubSpot with tidy, trustworthy data rather than importing the same mess you are trying to leave behind.
How do you make sure our team actually adopts HubSpot?
Adoption is where most implementations succeed or fail, so we build it in from the start. We configure HubSpot around your real workflows, deliver role-based training for sales, marketing, and service teams, and provide documentation and support so people keep using it. The goal is a platform your team wants to log into, not one they avoid.
Can you really get us live in 90 days?
For most businesses, yes. A well-scoped implementation, including setup, data migration, integrations, training, and go-live, can be delivered inside 90 days. Larger or more complex rollouts may run in phases, but we will tell you honestly during scoping what is realistic for your situation.
What is included in a HubSpot implementation with NBH?
A typical engagement covers discovery and process mapping, portal configuration, data migration, integration with your existing tools, automation and reporting setup, team training, and a managed go-live. We tailor the exact inclusions to the Hubs you are onboarding and the outcomes you are chasing, then put it in writing before we start.
Do you provide support after we go live?
Yes. Going live is the start, not the finish. We offer post-launch support and ongoing partnership options so you have a HubSpot implementation specialist on hand to optimise workflows, refine reporting, and help you get more value as your needs grow.
How is an NBH implementation different from doing it ourselves?
We are a HubSpot Diamond Partner with around ten years of experience and 16 HubSpot Impact Awards, based in Brisbane and serving clients across Australia and New Zealand. That means you get a team who has implemented HubSpot for businesses like yours many times over, so it is set up correctly the first time, configured to your processes, and built to drive adoption and ROI rather than just switched on.
Got Questions

In the press:

88

Brisbane Brokers Podcast

🎙️Neighbourhood recently featured on the Brisbane Brokers Podcast, Where Our Head of Growth Trav shared insights on meaningful communication, problem-solving, and business growth.
87

Masters in Marketing

Our Head of Growth recently shared common marketing mishaps at HubSpot’s INBOUND 2025 Conference in San Francisco with HubSpot.
Craig Bigelow

Talking Digital

Our Head of Growth spoke all things Neighbourhood, digital, business & life with Craig Bigelow on his Youtube channel.