Geordie Roberts
If you've thought of a new business idea in the shower or you're an established business looking to expand your digital footprint with an online store, chances are you've started researching eCommerce platforms and both Shopify and WooCommerce will be on your list. When you move into...
Your web browser does not support iframes, which means that the video Twitter Facts & Statistics cannot play. Social media marketing has become the cornerstone of every businesses marketing strategy so no social network should go overlooked. Although using every social media network is not...
You'd be hard pressed to find someone under 50 years old without Facebook in 2019. It's become a staple in connecting with friends and family, in procrastinating, in sharing our lives and a major part of our everyday routine. It's important for anyone practicing digital marketing to understand...
Your web browser does not support iframes, which means that the video YouTube by the Numbers cannot play. YouTube is more than just a platform to watch cat videos till 3am. It's become an important tool for social media marketing and marketing in general, with over 1.9 billion monthly users on...
Much like Facebook, Instagram has become instilled into our daily routine, whether it's a scroll just before bed, a scroll to avoid an awkward conversation or an outlet to share your inspirational quotes or adventures. It's hard to deny the impact the social media platform has had on the way people...
Your web browser does not support iframes, which means that the video LinkedIn Key Statistics for 2020 cannot play. LinkedIn is seen as the Facebook for white-collar workers and concrete cowboys. It's the social media platform for professional networking, used by brands and companies,...
What is customer success? Customer success is the process of anticipating your customer's challenges, questions or issues and proactively providing solutions before they arise. As the name suggests, it's used to set your customers up for success while using your product. Part of customer...
Automation is all the rage in business and why the hell not! Absolutely, you should be automating where possible to increase efficiency but nobody really talks about the parts you shouldn't. There's a place for automating customer service, but don't be too quick to rule out the human element all...
Your web browser does not support iframes, which means that the video 8 Tips for Great Customer Service in Ecommerce cannot play. Customer Service is Important Your customer service can say more about your business than your brand personality does. If your brand message is contradictory to your...
Often in business, we get so caught up in the need and hunt for new customers that it can be easy to overlook the sales opportunities staring us right in the face, retaining existing customers. While the hunt is the most exciting part, it costs between 5-25X less to retain a customer than to find...
Your web browser does not support iframes, which means that the video Ideas For Generating Sales Leads [2021 List] cannot play. We've touched on it before how important leads are to a business and for business development, it's a given really so we won't dig too much deeper into that. Typically...
